Terms and Conditions

These Terms and Conditions ("Terms") apply to your use of illumebrands.com and to the services provided by Illume Brands ("Illume Brands," "I," "we" or "us"), a web design and marketing business based in Leander, Texas. By using this website, booking a call, buying a plan or signing a proposal, you agree to these Terms. If you have a question, email jenn@illumebrands.com.

Our services

We design and build Wix websites and provide related services, including SEO, branding, marketing setup, and monthly care, SEO and brand plans. Prices and package details on this website are current at the time you view them. Estimates from our online calculator are estimates only, not quotes.

Proposals are the agreement

For website projects and other custom work, the written proposal you accept (including its scope, price, timeline, payment option and any attached terms) is our agreement. If a proposal and these Terms conflict, the proposal controls. Work outside the agreed scope is quoted separately, or billed at $125 an hour with your written approval first.

Payments

• Payment options are listed in your proposal: paid in full, 50/50, or 3 monthly payments. You may also be able to pay through Klarna, Afterpay or PayPal Pay Later at checkout. Those providers approve you and set their own terms.
• Payments are processed by our payment provider (Wix Payments). We don't see or store your full card number.
• On a monthly payment option, your card on file is charged automatically on the dates shown in your proposal.
• Your Wix Premium plan, domain and any third-party apps or ad spend are paid by you directly to those companies and are not part of our fees.

Monthly plans

• Care, SEO and brand plans are billed monthly to your card on file and have a 3-month minimum.
• After the minimum, you can cancel anytime with 14 days' written notice before your next billing date. We don't offer refunds or prorated charges for a month that has already been billed.
• Each plan includes the work listed on its plan page. Unused time or deliverables don't roll over to the next month.

Your responsibilities

• Provide the content, photos, prices and approvals we need, on time. Project timelines start once we have your content and shift if approvals are delayed.
• Make sure you have the rights to everything you give us to use, such as photos, logos, text and testimonials.
• Review and approve work before it goes live. Once you approve something, you're responsible for its content.

Ownership

Once your project is paid in full, your website, its content and the final design files we create for you belong to you. Your site is moved into your own Wix account at launch. We may show your finished site in our portfolio and marketing unless you ask us not to. Tools, templates and know-how we used before or outside your project remain ours.

No guarantees

We do our best work, but we can't guarantee specific search rankings, traffic, leads, sales or results from any search engine, AI tool or platform. Reports we share use real numbers from tools such as Wix Analytics, Google Search Console and Google Business Profile.

Third-party platforms

Your website runs on Wix, and some services rely on other platforms such as Google, Meta and payment providers. We aren't responsible for their outages, price changes, policy changes or decisions about your accounts.

Text messages (SMS)

If you check the text message box on one of our forms, you agree to receive recurring text messages from Illume Brands at the number you provided, including updates about your inquiry, appointments and project, and occasional marketing messages.

• Message frequency varies. Message and data rates may apply.
• To stop: reply STOP to any message. You'll get one confirmation text and no further messages unless you opt in again.
• For help: reply HELP, email jenn@illumebrands.com or call (737) 377-0202.
• Agreeing to texts is never a condition of buying anything from us.
• Carriers are not liable for delayed or undelivered messages.
• We never sell, rent or share your mobile number or text message consent with third parties for their marketing. See our Privacy Policy.

Using this website

You may use this website for lawful purposes only. Don't copy our content or designs for commercial use, try to break or overload the site, or submit false information through our forms. Sample designs on this site are made up to show what's possible and are labeled as samples.

Limitation of liability

To the fullest extent allowed by law, Illume Brands isn't liable for indirect, incidental or consequential damages, such as lost profits or lost data. Our total liability for any claim related to our services is limited to the amount you paid us for the specific service in the 3 months before the claim.

Governing law

These Terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Williamson County, Texas. We'd always rather talk it through first, so please reach out if something isn't right.

Changes to these Terms

We may update these Terms from time to time. The date at the top shows when they last changed. Changes don't affect a proposal you've already accepted.

Contact us

Illume Brands
651 N. Highway 183 #335, Box 4186, Leander, TX 78641
jenn@illumebrands.com · (737) 377-0202